LEGAL DOCUMENT

Cookie Policy

We use a small number of cookies to help our website function well and understand how it is used. This page explains what they are and how you can manage them.

Last Updated: 7 April 2026

SECTION 01

What Are Cookies?


Cookies are small text files that a website places on your device when you visit. They allow the site to remember certain information about your visit โ€” such as your preferences or whether you have consented to cookie use โ€” so that things work more smoothly on your next visit.

Cookies cannot access other files on your device, and they are not executable programs. They are a standard and widely used feature of the web.

There are two types by lifespan: session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.

SECTION 02

Cookies We Use


Essential Cookies

Always Active

These cookies are necessary for the website to work. They handle things like your cookie consent preference and basic session management. They cannot be switched off.

Duration: Session / up to 12 months

Analytics Cookies

These help us understand how visitors interact with our website โ€” which pages are viewed most often and how people navigate through the content. This information is aggregated and anonymous. We use it to improve the website experience.

Examples: Google Analytics  ยท  Duration: up to 2 years

Marketing Cookies

These cookies may be set by advertising platforms we use to reach families researching care options. They help ensure that our information appears to people who may find it relevant, and allow us to understand the effectiveness of our outreach.

Examples: Google Ads, Meta Pixel  ยท  Duration: up to 90 days

Preference Cookies

These cookies remember choices you have made โ€” such as your region or language preference โ€” so you do not need to re-enter them on future visits.

Duration: up to 12 months

SECTION 03

Your Cookie Preferences


Use the controls below to set your preferences. Your choices are saved to your browser and do not affect the core functionality of our site.

Essential Cookies

Required for the site to function

Analytics Cookies

Help us improve the website experience

Marketing Cookies

Support relevant advertising

Preference Cookies

Remember your site settings

SECTION 04

Third-Party Cookies


Some cookies on our site are placed by third-party services we use. These include:

  • Google Analytics โ€” website usage statistics
  • Google Ads โ€” advertising measurement
  • Meta (Facebook) Pixel โ€” outreach effectiveness
  • Google Maps โ€” embedded map on our homepage

These services have their own privacy policies. We encourage you to review them if you would like to understand how those organizations handle data.

SECTION 05

Managing Cookies in Your Browser


You can also manage or delete cookies directly through your browser settings. Select your browser below for instructions.

Google Chrome
  1. Open Chrome and click the three-dot menu (โ‹ฎ) in the top-right corner
  2. Select Settings, then Privacy and security
  3. Click Cookies and other site data
  4. Choose your preferred setting or click See all site data and permissions to manage individual sites
  5. To delete cookies, click Delete all cookies or search for a specific site and remove its data
Mozilla Firefox
  1. Click the menu icon (โ˜ฐ) in the top-right corner
  2. Select Settings, then Privacy & Security
  3. Under Cookies and Site Data, click Manage Data
  4. Search for or select a site and click Remove Selected or Remove All
  5. To block cookies, select Custom under Enhanced Tracking Protection and adjust your settings
Apple Safari
  1. Open Safari and go to Safari > Preferences (macOS) or Settings (iOS)
  2. Click the Privacy tab
  3. Click Manage Website Data to see and remove stored cookies
  4. On iOS, go to Settings > Safari > Clear History and Website Data
  5. To block all cookies, check Block all cookies (note: this may break some site features)
Microsoft Edge
  1. Click the three-dot menu (โ‹ฏ) and select Settings
  2. Go to Cookies and site permissions > Cookies and site data
  3. Toggle Block third-party cookies if desired
  4. Click See all cookies and site data to review or remove specific entries
  5. Use the search box to find cookies for a particular website

Please note that blocking or deleting cookies may affect how parts of this website function. Essential cookies, in particular, are needed for your preferences to be remembered.

SECTION 06

Your Rights


Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the right to:

  • Withdraw your consent to non-essential cookies at any time using the controls above
  • Request information about how we process your personal data
  • Ask that we correct or delete personal data we hold about you
  • Lodge a complaint with the Personal Data Protection Committee of Thailand

If you have questions about how we handle your data or would like to exercise any of these rights, please get in touch: