What Families Say
Their Words, Not Ours
The most meaningful measure of care is how families feel once a loved one has settled in. Here is what some of them have shared with us.
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Residents supported since opening
4.8
Average family satisfaction score out of 5
3
Dedicated care programmes available
24/7
On-site care team presence
From Our Families
Family Experiences at Amanta
Wiraya Pattanapong
Bangkok · Residential Stay
My mother has been at Amanta for eight months and what strikes me most is how settled she has become. She was anxious about the transition, but within a few weeks she had her own rhythm. The staff know her by name and understand her preferences — that matters more than I expected it to.
March 2026
Thanaporn Krairoek
Sathorn, Bangkok · Memory Care
Finding care for someone with dementia is not easy. We visited a few places before Amanta, and the difference was in how the staff spoke about the residents — with real patience and a sense that they understood the condition, not just the logistics of it. My father is calmer than he has been in two years.
February 2026
Sarah Jennings
Sukhumvit, Bangkok · Respite Care
I had been caring for my mother at home for over a year and genuinely needed a few weeks to recover. The respite stay was straightforward to arrange and, more importantly, my mother was comfortable from day one. She actually mentioned wanting to come back, which says a lot.
March 2026
Natchaya Chamroen
Thonburi, Bangkok · Residential Stay
The team communicates well — they contact us proactively if anything changes rather than waiting for us to call. That is small but it makes a real difference when you are working full time and relying on others to watch over a parent. The food is also genuinely good, which my father cares about enormously.
February 2026
Robert Watkins
Silom, Bangkok · Memory Care
As an expat family, we were concerned about language and cultural familiarity. The team at Amanta manages both without making it feel like an effort — they communicate in English when needed and handle Thai language naturally with my wife's family. It is simply part of how they work, which we appreciate.
March 2026
Pimchanok Limthai
Bang Rak, Bangkok · Residential Stay
We had tried a different home before Amanta and the difference is in the feel of the place. Here it does not feel like a facility — it feels like a home with support built in. My grandmother attends the communal activities and has made friends among the other residents, which I had not expected so quickly.
March 2026
Case Studies
Family Stories in More Detail
With families' permission, we share these brief accounts of how care at Amanta made a difference in their situations.
A Smooth Transition for a Family Caregiver
The Situation
An 82-year-old woman had been living with her daughter in Bangkok, but her support needs had grown beyond what one person could manage alongside work and family responsibilities.
What Happened
Following a care assessment, she moved into the Residential Stay programme. A personalised plan covered her dietary preferences, social interests, and medication routine. Her daughter visited twice weekly.
After Three Months
Both mother and daughter described feeling calmer and more rested. The resident had joined a regular chair exercise group and formed a friendship with another resident from the same district of Bangkok.
"The hardest part was deciding to make the move. The time since then has been much easier than I expected." — Family member
Finding Stability for a Father with Dementia
The Situation
A 77-year-old man with moderate-stage dementia was becoming distressed at home due to changes in his environment and an inability to maintain his previous routines consistently.
What Happened
He entered the Memory Care programme and was introduced gradually to the routines of the wing. Staff worked with his family to understand his history, habits, and the things that gave him comfort and meaning.
After Two Months
Episodes of distress reduced significantly. He engaged with structured activities and responded positively to the consistent staff interactions. His family attended monthly care meetings and felt genuinely heard.
"We didn't know what to expect. What we found was a team that cared about who he was, not just his condition." — Family member
A Rest for a Family Caregiver
The Situation
A woman in her fifties had been the primary caregiver for her elderly mother for fourteen months without a break. She was exhausted and beginning to feel the effects on her own health.
What Happened
Her mother stayed at Amanta for three weeks while her daughter took time to rest and attend to her own needs. A care plan was prepared ahead of admission and the transition was managed calmly.
After the Stay
Both were well. The daughter returned to her caregiving role rested and with a clearer perspective on the months ahead. Amanta was contacted again three months later for a repeat respite arrangement.
"I didn't realise how much I needed it until I stopped. Amanta made it possible." — Family caregiver
Credentials
Professional Recognition
Thai Elderly Care Association
Active member with commitment to professional care standards for older adults in Thailand.
Person-Centred Dementia Care Training
Care team has completed accredited training in person-centred approaches for working with residents experiencing cognitive change.
Thai Department of Health — Residential Care Compliance
Facility meets requirements for residential care under the relevant Thai public health regulations.
Reach Us
Ready to Take the Next Step?
A visit to the home is usually the most helpful starting point. We are available to take your call or reply to a message during office hours.
Monday – Friday: 8:00 – 18:00
Saturday: 9:00 – 15:00
On-site care team available 24 hours
See the Home for Yourself
Meeting the team and walking through the spaces often answers questions that no webpage can. We welcome visits from families at any stage of their thinking.
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